Terms & Conditions

Vyca Jewellery LLP sells its jewelry product line to retail buyers through its website www.vycajewellery.com. These standard terms and conditions shall govern the contractual relationship between vycajewellery.com and the customers. Browse through the terms on a regular basis to get the latest updates on the same which will be reflected in the main title along with the respective dates. 

General

Here

“We” And “us” refers to vycajewellery.com

“You” And “User” refers to the individual placing the order

1.1 You hereby represent and officially affirm to the Company that you are at least eighteen (18) years of age or above and are capable of entering, performing and adhering to these Terms and that you agree to be bound by the following terms and conditions. While individuals under the age of 18 may utilize the Service of the site, they shall do so only with the involvement & guidance of their parents and / or legal guardians.

1.2 We reserve the right to change the terms and conditions at any given point in time. Any such changes will take effect from when they are posted on the site. It becomes your sole responsibility to visit them.

1.3 Your continued use of the website would indicate your acceptance of the updated terms and conditions.

1.4 The images displayed on the website may not show the actual dimensions, colour & shade of the products. Dimensions, colour & shade of the products maybe different because images are digitally enhanced and they serves the purpose of understanding the design only.

Order

2.1 vycajewellery.com is a venue enabling the user to buy any product listed on the site at the price indicated herein at any time from any place.

2.2 Orders placed by the user on this site are a firm commitment to purchase and you are obligated to complete the transaction and not contest it in anyway, further it will be subject to the acceptance in accordance to the terms and conditions.

2.3 On placing the order and checking out, you are making an offer to accept the goods at the stated price subject to the terms and conditions. The order placed by the customer will be confirmed by vycajewellery.com. However, such confirmation shall not constitute acceptance of the customer’s order, unless this is expressly stated in the confirmation. 

2.4 On acceptance, we will send you an order acknowledgement which will have all your order details agreed by you at the time of placing the order. However, such acknowledgement will not be treated as a binding contract and the order will not be treated as ‘accepted’ for the following reasons:

Partial Payment Pending.

Payment Not Authorized.

Errors On The Website w.r.t The Stated price.

Order Being Cancelled.

 

Products Out Of Stock.

 

Your order is an offer to purchase which, if accepted, will result in a contractual obligation. Your offer to purchase is accepted by vycajewellery.com, when you have received an email dispatch confirmation. 

2.5 Availability of pieces shown on this website represents pieces that can be manufactured in a particular design.

Personal Information & Shipping

3.1 Free delivery of products only in India, Rest Of India deliveries will be charged.

3.2 Information regarding your name, email id, contact number, address and payment entered while making order remains highly secured. We do not share/sell it.

3.3 Shipping Cost is applicable and it depends on the weight of the total parcel as well as the distance. 

Dispatch dates would be mentioned and clarified at the time of placing the order.

3.4 The Shipment /Delivery time is an approximate time mentioned against each product. The orders will be fulfilled with all our efforts. However, there may be delays due to any force major event including but not limited to flood, fire, wars, acts of God or any event beyond the control of vycajewellery.com.

3.5 We will not be held responsible for any loss you may suffer on account of late delivery or cancellation of your order.

Pricing & Payment

4.1 The payment of the purchase price shall be due in advance after ordering the goods, the card details will be verified by the merchant bank for security purposes.

4.2 The prices shown are inclusive of VAT for all products, and some items will be exclusive of Packaging and Delivery/Shipping charges.

4.3 The goods shall remain the property of vycajewellery until the complete payment of the purchase price is made.

Returns, Refunds & Replacement

5.1 Customised Order (made on a request of customer) cannot be returned and are non-refundable.

5.2 As mentioned in point 1.4, images are shown for design purpose& doesn’t reflect dimensions hence returns are not accepted for the complaint regarding dimensions of the products and are non-refundable.

5.3 For every other products you may return your purchase within 7 days if the product has a manufacturing defect.

5.4 Our Top Priority is to satisfy our customers. We will replace the Returned defective product subject availability of stocks. For products not available in stock, we will credit your account for the value of Invoice. The amount so credited to your account will be adjusted against future purchase(s) made by you. 

5.5 We do not accept returns on international orders for items priced less than 10000 INR

For products priced higher than 10000 INR, the buyer can return the package to us, provided they cover the return shipping cost. 

The credit that the buyer gets for this would be equal to the product price and it can be used to purchase another product.

(If you have received a damaged or defective product, you can get a replacement within 14 days of delivery at no extra cost).

Note: Please return your purchase via recognized couriers or dispatch companies and insure the package for the full amount of the purchase. vycajewellery.com is not responsible for damage or lost package during shipment.

Liability

6.1 vycajewellery.com, its directors, officers, employees, suppliers or any person working with it shall not be liable for any damages whatsoever, whether but not limited to direct, indirect, incidental, general, special arising out of or relating to the conduct of you or anyone else in connection with the use of this site.

6.2 Even though if vycajewellery.com, becomes liable to the buyer for any reason, its liability will be limited to the amount paid by the Buyer for the Order concerned.

6.3 You must observe and comply with all the applicable regulations and legislation, including all necessary customs, import or other permits to purchase from this site. We assumes no liability in cases of unintended damage to goods transported nationally & internationally.

Governing Law & Jurisdiction

7.1 All the rules, policies & documents contained herein and any of your usage of website and your dealings at vycajewellery.com shall be governed and construed in accordance with the laws of India and the courts in Machilipatnam shall have exclusive jurisdiction.

Jewellery Care

8.1 Protect your Jewellery from sharp blows, scratches, chemicals, perfumes/sprays/spirits, and extreme temperatures.

8.2 Keep your Jewellery in a clean and dry box and avoid contact with moisture, fire and water

8.3 Check your Jewellery regularly for chaps, loose stones and other signs of damage, and get them repaired immediately.

8.4 Gold and silver Jewellery might get be tarnished if not worn regularly. Place anti-tarnish strips in the Jewellery box and wipe it using a soft cloth regularly.

8.5 Do not wear them if you are into water activities as the chlorine in the water reacts with diamonds and can make them fall.

8.6 Avoid wearing your Jewellery while cleaning, gardening or performing other household or sports activities.

8.7 Do not expose to salt, air and products containing sulfur (e.g.: rubber bands, some papers) to avoid corrosion and tarnishing.

8.8 Artificial Jewelry needs extreme care to make them last longer.

Better the care, longer the life.